Responsible Gaming
Gaming Should Be Entertainment
At Auckland Exchange, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling more than you intended or experiencing negative consequences, please seek help immediately.
Age Verification
Online pokies in New Zealand are strictly for adults aged 18 years and older. It is illegal for anyone under 18 to gamble online. By using this website, you confirm that you are at least 18 years of age and meet all legal requirements to participate in online gambling in your jurisdiction.
Warning Signs of Problem Gambling
If you notice any of the following signs in yourself or someone you know, problem gambling may be developing:
- Chasing losses by gambling more money to recover what you've lost
- Hiding gambling activities from family, friends, or partners
- Gambling with money intended for bills, rent, or essential expenses
- Spending more time or money on gambling than planned
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, school, hobbies, or relationships due to gambling
- Borrowing money to fund gambling activities
- Failed attempts to cut back or stop gambling
- Lying about the extent of your gambling
- Using gambling to escape problems or negative emotions
Self-Help Tools & Resources
Most online gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, monthly)
- Loss Limits: Establish a cap on how much you're willing to lose during a gaming session
- Reality Checks: Enable pop-up reminders showing your playing time and money spent
- Time-Out: Take a break from gambling for a set period without closing your account
- Self-Exclusion: Permanently or temporarily exclude yourself from gambling platforms
Always use these tools proactively and contact your gaming provider if you need assistance setting them up.
Support Organizations & Help Lines
If you're struggling with problem gambling, professional help is available. Here are organizations offering support:
New Zealand
- Problem Gambling Foundation – Free, confidential support
Phone: 0800 664 262 | Website: www.problemgambling.org.nz - Gamblers Anonymous – Peer support groups across NZ
Website: www.gamblersanonymous.org.nz
International Organizations
- GamCare (United Kingdom) – www.gamcare.org.uk
- GamStop (United Kingdom) – National Self-Exclusion Scheme – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (United States) – www.ncpgambling.org
Need Help?
If you or someone you know is struggling with problem gambling, please reach out for help today. Support is confidential, free, and available 24/7 in most cases. There is no shame in seeking assistance—many people recover and go on to enjoy gambling responsibly or not at all.
Contact the Problem Gambling Foundation on 0800 664 262 or visit their website for immediate support.